We are fully transparent about how your personal information is collected, stored, and used at desisolt. Everything is explained clearly on this page.
Six Core Security Pillars
Every piece of data sent to and stored on desisolt is protected with SSL/TLS encryption, meaning no one can intercept or alter it in transit.
Desisolt never sells your personal information to third parties. Your name, mobile number, or payment data is never shared with advertisers.
Your data is stored on encrypted servers. Passwords are never kept in plain text — they are always hashed.
Even within desisolt, only authorized staff with a genuine need can access a specific user's information. No one has blanket access to the entire database.
Desisolt regularly engages third-party security experts to audit the platform for potential vulnerabilities and applies any necessary fixes.
If a login from an unrecognized device or any unusual account activity is detected, desisolt automatically sends the member a notification.
From Registration to Secure Storage
Your information stays protected at every step — it never leaves our hands
This Privacy Policy applies to all users of the desisolt.click website and mobile app. By registering with or continuing to use desisolt, you are considered to have consented to this policy. If you have any questions, support@desisolt.clickto write to us.
Desisolt collects two types of information from you — what you provide directly and what is gathered automatically while you use the platform.
What you provide directly (voluntarily submitted information):
Automatically Collected:
desisolt only collects information that is strictly necessary for providing services, maintaining security, and meeting legal obligations. No excess or irrelevant data is collected.
Desisolt uses your information only for the specific purposes listed below — nothing outside this list.
Desisolt uses industry-leading security technology to protect your information. The key measures are outlined below:
Keep in mind — no one can guarantee 100% security on the internet. desisolt takes every precaution possible, but keeping your password strong and not sharing your login details with anyone is equally important.
Important: desisolt will never ask for your password or payment PIN via email, SMS, or phone. Any such request is a sign of fraud.
Desisolt uses cookies — this is standard practice for most websites. Cookies are small data files stored in your browser. desisolt uses several types of cookies:
You can manage cookies through your browser settings. However, disabling essential cookies may cause certain platform features to stop working correctly.
Desisolt does not retain data beyond what is necessary. Retention periods vary by data type:
| Data type | Retention Period | Reason |
|---|---|---|
| Account Profile | For the duration of active account + 5 years | Legal Obligations & Audits |
| Transaction History | Minimum 7 Years | Financial regulatory compliance |
| KYC Documents | 5 years after account closure | Anti-Fraud Laws |
| Support conversations | 3 Years | Dispute Resolution |
| Cookies data | 30 days to 1 year | By Cookie Type |
| Marketing consent | Until Account Closure | To Remember Your Preferences |
Once the designated retention period expires, data is securely deleted or anonymized so that it can no longer be used to identify any individual.
If you have an account with desisolt, you have certain rights over your personal data. To exercise these rights, email us at support@desisolt.click.
You may request a copy of the data desisolt holds about you.
Contact support to correct any inaccurate or outdated information.
You may request deletion of data that is not required for legal obligations.
You may object to certain specific uses of your data.
You can request an export of your data in a readable format.
You can opt out of promotional emails or SMS at any time.
Desisolt will respond to rights requests within 30 days of receipt. For complex cases, this may extend by up to 60 additional days, and you will be notified if that is the case.
Desisolt does not collect data from or provide services to anyone under the age of 18. Age is verified at registration, and any account found to belong to a minor is closed immediately.
If you believe personal data of a minor has been collected by mistake, please notify us at support@desisolt.click — that information will be deleted immediately.
A note for parents — please make sure your child does not use desisolt or any other online gaming platform. Consider enabling parental controls on your devices if needed.
Desisolt may update this Privacy Policy when necessary. If significant changes are made, you will be notified via your registered email or through a platform announcement.
Continuing to use desisolt after any changes to this policy will be considered acceptance of the updated terms. If you do not agree with the revised policy, you may request account closure.
The "Last Updated" date at the top of this page reflects the most recent changes. Contact support if you would like to view a previous version.
If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please get in touch with desisolt:
For privacy-related requests, including "Privacy Request" in the subject line of your email will help us process it faster. Send from your registered account email to make identity verification easier.
Sharing your information with an online gaming platform is an act of trust. Your mobile number, national ID details, and payment information are highly sensitive. desisolt takes that trust seriously and will never do anything to jeopardize it.
A common concern among online service users in Bangladesh is: what happens to your data? Where does it go? Is it being sold? desisolt is committed to answering these questions directly. This privacy policy isn't a maze of legal jargon — it's a straightforward agreement between you and us, written in plain language.
Desisolt's tech team treats security not as an extra task but as a core part of daily operations. Regular code reviews, server patching, and third-party security audits work together to form a robust defense. Any vulnerabilities identified are addressed promptly.
Desisolt takes payment information particularly seriously. bKash or Nagad numbers are used solely for transaction verification and are never used for marketing or any other purpose. International-standard encryption protocols are applied to all payment gateway connections.
Most importantly — desisolt will never sell your data. Not to advertisers, data brokers, or marketing companies. This is not just policy; it goes against desisolt's business model. Our revenue comes from the services we provide, not from selling your information.
Frequently Asked Questions About How to Play
Your data is secure, payments are reliable, and support is always available in Bangla — join desisolt today.