Desisolt Terms & Conditions — Everything You Need to Know Before You Play

These Terms and Conditions form a legally binding agreement between desisolt.click ("desisolt", "we", "the platform") and its members ("you", "user"). By creating an account on desisolt, you agree to these Terms and Conditions in full.

Desisolt serves only those members who are legally permitted to use such platforms and face no legal restrictions in their jurisdiction. It is solely the member's responsibility to comply with the laws applicable in their area.

Desisolt reserves the right to amend these Terms and Conditions, in part or in full, at any time. Notice of changes will be provided via email or a platform announcement.

To register with desisolt, you must provide a valid mobile number, email address, and accurate personal details. Accounts created with incorrect or incomplete information may be suspended at any time.

Each person may register only one account. Creating multiple accounts under the same name, mobile number, or payment method is strictly prohibited and will be treated as bonus abuse.

KYC Verification: Identity verification (KYC) is required before making large withdrawals or when transactions exceed desisolt's defined limits. The following documents are needed:

• A clear scanned copy of your National ID (NID) or passport
• A recent selfie holding your ID
• Proof of payment method ownership (where applicable)

KYC document verification is typically completed within 24 hours of submission. Members are responsible for their own account security. You are strongly advised not to share your login credentials with anyone.

Desisolt currently supports the following payment methods: bKash, Nagad, and Rocket. Additional methods may be added in the future.

The following conditions apply to all withdrawals:

• Withdrawals must be made through the same payment method used for the deposit.
• KYC verification is required for your first withdrawal.
• Winnings from bonuses are subject to wagering requirements before they can be withdrawn.
• The maximum daily withdrawal limit is determined by your VIP level.
• Desisolt reserves the right to temporarily hold payments for any unusual or suspicious transactions.

If your payment is delayed, contact us via live chat with your bKash/Nagad transaction ID. Most issues are resolved within 24 hours.

Desisolt offers a range of bonuses — welcome bonuses, deposit bonuses, cashback, free bets, and tournament prizes. Each bonus comes with its own specific conditions that must be met.

Wagering Requirement: Bonus funds cannot be withdrawn directly. The bonus amount must be wagered a specified number of times. For example — a ৳1,000 bonus with 10× wagering means you must place ৳10,000 in bets.

• Bonuses are generally forfeited if not used within 7 days of registration or within the applicable validity period.
• A minimum odds requirement may apply to bets placed with bonus funds (typically 1.5 or above).
• A member may not have more than one active bonus at a time, unless the offer explicitly states otherwise.
• If bonus abuse is found, the bonus and any associated winnings may be forfeited.
• Winnings from free bets are generally credited as cash and may be subject to separate wagering requirements.

Full details for each offer can be found on the offer page or on desisolt's On the Rewards Page will be shown. If you have any questions, contact support before claiming a bonus.

Familiarizing yourself with these general rules before placing bets on desisolt will help you avoid any confusion down the line.

Bet Acceptance Terms: A bet is valid once it has been confirmed on the platform. Any bet that appears in the system but has not been confirmed is not considered valid.

If a match is abandoned or postponed:

• If a match does not conclude within the scheduled time (generally if it does not resume within 12 hours), the bet will be voided.
• The full amount of a voided bet is returned to your balance.
• In an accumulator (parlay) bet, if one event is cancelled, it is removed and the bet is recalculated using the odds of the remaining events.

Live Betting Special Rules: Odds in live betting change rapidly. Your bet will be confirmed at the odds displayed at the time of placement — odds seen moments later do not apply. If a bet is confirmed at incorrect odds due to a server error, desisolt reserves the right to void that bet.

Prohibited Betting Behavior: Exploiting vulnerabilities or glitches in the betting system, engaging in arbitrage betting, or using any other method to guarantee a profit is a violation of desisolt's rules. In such cases, the bets and any associated winnings may be voided.

Desisolt's casino section offers slot machines, Live Baccarat, Roulette, Blackjack, and more. Each game has its own RTP (Return to Player) rate, which can be found in the game's information section.

Applicable to all casino games:

• Game outcomes are determined by an audited Random Number Generator (RNG) — there is no human intervention.
• If your connection drops mid-round, the result is saved on our servers and will be visible once you reconnect.
• Winnings resulting from system errors are void, and desisolt reserves the right to reverse such payouts.

Live Casino Highlights: Live Casino features real dealers with games running in real time. The dealer's decision is final — results will not be altered unless a technical error is proven.

For casino bonuses, please note that wagers on certain slot games may only count partially toward the wagering requirement (typically 10%–50%). The contribution rate for specific games is listed on the offer page.

Desisolt believes gaming is for entertainment — not a solution to financial problems. We encourage all users to play safely and responsibly.

Desisolt provides the following responsible gaming tools:

Desisolt does not serve anyone under the age of 18. If a user is found to be underage during identity verification, the account will be closed and the balance refunded. To learn more about responsible gaming, Responsible Gaming Visit the page.

Desisolt may suspend or permanently close an account without notice for any of the following reasons:

• Terms violations — such as operating multiple accounts, submitting false information, or abusing bonuses.
• Evidence that the account holder is underage.
• Suspicion of fraud, money laundering, or any other illegal activity.
• Failure to provide KYC documents, or submission of fraudulent documents.
• Abusive or disrespectful behavior toward platform staff.

Upon account closure, any valid balance (excluding bonuses) will be returned via the relevant payment method, though this may be placed on hold during an ongoing investigation.

You can also request account closure at any time by contacting us via live chat or email.

If you have an issue or complaint with desisolt, please contact us first via live chat or at support@desisolt.click. Most issues are resolved within 24 hours.

Steps in the Complaint Process:

Desisolt reserves the right to update these Terms and Conditions, in part or in full, at any time. Members will be notified of significant changes via their registered email or a platform notification.

Continued use of desisolt after any changes have been made will be considered acceptance of the updated Terms & Conditions. If you do not agree to the new terms, you may request to close your account.

The "Last Updated" date at the top of this page always reflects the date of the most recent change.